Here you will find a range of guides showing how to obtain and use the Basiskort and the Rejsekort app.
You will find both printable visual guides and later videos you can watch while creating an account and ordering your Basiskort and downloading the Rejsekort app.
If you are helping someone else get started or if you have any questions, you are always welcome to call us on 70113333. We are available Monday to Friday between 8 am and 6 pm, and Saturdays between 10 am and 3 pm.
We will help you get back on track.
The Rejsekort app
Guide to registering Adult profile in the Rejsekort app (pdf)
Guide to registering a Child in the Rejsekort app (pdf)
Guide to payment in the Rejsekort app (pdf)
Guide to creating customer type Pensioner under 67 (pdf)
Guide to creating customer type Disabled Adult (pdf)
Guide to creating customer type Disabled Child (pdf)
Guide to location While in use (pdf)
Guide to creating account on the Self Service (pdf)
Here is the application form you need to register a child in the Rejsekort app if you do not have MitID. It is used to document age, disability, and for pensioners under 67 if you do not have MitID. The form is only available in Danish. Ansøgningsformular
Travelling with the Rejsekort-app
Guide to travelling with the Rejsekort app and adding extra travellers (pdf)
Personal Basiskort on the Self-service (mit.rejsekort.dk)
Guide to creating account on the Self-Service (pdf)
Guide to order a Personal Basiskort (pdf)
Guide to order a Basiskort to Child (pdf)
Guide to customer type Disabled (pdf)
Guide to customer type Pensioner under 67 (pdf)
Travelling with Basiskort
Guide to travelling with Basiskort (pdf)
Guide to adding extra travellers (pdf)
Rejsebillet