The physical Rejsekort has been closed. If you have a Rejsekort Personal, Flex, Commuter Combi or Commuter Card, we will automatically refund any remaining balance, any unused period, and any possible remaining card price.
The refund will be paid to your NemKonto. However, in some cases we do not have the correct bank account details, which means we are unable to complete the payment.
If you have received an email from us, or if you cannot see the refund in your NemKonto by mid-August 2026, please complete the web form below:
If you have left the country and have an active Rejsekort with a balance, we will automatically deposit the amount into your NemKonto, during August 2026. If you do not have a NemKonto, you should instead contact the Rejsekort Customer Service Center and request that the funds be paid out via your IBAN number and SWIFT/BIC number. You can contact the Rejsekort Customer Service Center by phone at +45 70 11 33 33.