Thursday, 28 May 2026 will be the last day where you can travel using your physical Rejsekort. Both the cards and the Rejsekort stands will close because the stands are based on old technology and need to be replaced.
Important dates
Here you can see the most important dates in connection with the closure of the physical Rejsekort:
19 May 2026: the last day where you can order a new Rejsekort if you lose your old one.
28 May 2026: the last day where you can use your Rejsekort, as Rejsekort Personal and Rejsekort Flex, Rejsekort Anonymous, Commuter Card on Rejsekort and Youth Card on Rejsekort will close at 23:59.
3 June 2026: the last day where you can use the Check Udvej app if you have forgotten to check out.
Your balance will automatically be transferred to your NemKonto account.
If you have a positive balance when your Rejsekort is closed, we will deposit the amount in your NemKonto account within two months. If you want the balance to be paid out earlier, you can close the card yourself via self-service here
If you also have a Rejsekort Anonymous, you must request a refund yourself. You can read more about how to do this here.
How to travel in the future
Even if the physical Rejsekort is being closed, you can fortunately still travel by bus, train, metro and light rail. Read more at here and see an overview of your options below:
Rejsekort app: Check in and out in the app and pay for your trips on an ongoing basis at the same price that you know from the physical Rejsekort.
Rejsebillet app: Buy your prepaid ticket, Commuter Card or Youth Card in the app.
Basiskort – physical card: Check in and out on stands and pay for your trips on an ongoing basis at the same price that you know from the physical Rejsekort. Travel anonymously by topping up the card.
Need help?
If you have any questions or need help closing your Rejsekort, you can find answers here or by contacting Rejsekort Customer Service on tel. +45 70 11 33 33.
Thank you for your many trips with Rejsekort.