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Close your Rejsekort

Close your Rejsekort

You can close your Rejsekort Personal or Rejsekort Flex by logging into Self-service and blocking your Rejsekort. We have created a guide on how to close your Rejsekort.

Go to guide: How to close your Rejsekort Personal or Rejsekort Flex

You can also just cancel your top-up agreement and then use all the money on your Rejsekort before closing the card. If you need to see how to stop your top-up agreement, you can go to our guide on the subject.

Go to guide: Stop top-up agreement

You can close your Rejsekort Anonymous at selected points of sale.

Find points of sale here. 

Alternatively, you can call the Rejsekort Customer Centre at 70 11 33 33 and get a closingform.  

When you close your Rejsekort Anonymous, you can get your remaining balance paid out. You can receive up to DKK 200 in cash at a point of sale. If the remaining balance is higher, the payment must be made to a payment card.

If your Rejsekort Anonymous was purchased after 15 December 2024, you are not entitled to a full or partial refund of the card price when the card can no longer be used as a consequence of Rejsekort & Rejseplan A/S having to stop offering Rejsekort and/or replacing Rejsekort with a new solution.

If you have lost your Rejsekort Anonymous, unfortunately you cannot close it and your remaining balance is lost.

Alternative solutions

With Rejsekort as an app, simply check in to Rejsekort as an app by swiping right before you start your journey and only swipe out after you get off the last means of transport on your journey.

Read more about Rejsekort as an app

If you need a Commuter card when Rejsekort as a card closes in 2026, it will be possible to buy a Commuter card in Rejsebillet.

You can also buy your Commuter card in Rejsebillet now, so you always have it on your smartphone or iPad.

→ Download RejseBillet (the app) here

You have the option to buy single tickets in Rejsebillet. You can also buy tickets for those you are travelling with. However, you must remember that the ticket must be shown by the person who bought it. If you are not travelling together from start to end destination, each traveller must buy a ticket on their own smartphone.

→ Download RejseBillet (the app) here

For those who either do not have a smartphone, are digitally insecure, or want 100% anonymity and thus cannot use apps, there will be an option to check in and out on a new type of card reader as an alternative during 2026.

Read more about the alternative for using an app

You are always welcome to contact Rejsekort Customer Service, if you have any further questions.

Contact Customer Service Arrow