Self service

Self service

  • You can acces the Online Self-Service functions if you have a Rejsekort Personal or a Rejsekort Flex. It is not possible to acces Online Self-Service with a Rejsekort Anonymous.

    Click the link in the e-mail you received from noreply@rejsekort.dk. Please note that you have to click the link and confirm your customer profile in Online Self-service within 30 days of receipt. Select a password with minimum seven and maximum 15 characters, of which at least one must be a capital letter and one a number. You will need your user name and password to log on to Online Self-service (selvbetjening.rejsekort.dk).

    If you have registered to use Online Self-service but have forgotten your password, you can get a new password sent to your e-mail address. Click here.

    What do I do if I am unable to log on to Online Self-service? If you are unable to log on to Online Self-service, this will typically be for one of two reasons:

    1) The link in your e-mail confirmation must be activated within 30 days of receipt. If the link does not work, the 30-day limit has probably expired. To order a new confirmation link, click here.

    The link can only be activated once. You must also complete the full confirmation flow and set up a password before access to Online Self-service is established.

    If you cannot get the link to work, copy the entire link (URL) into the address line in your browser and click Enter.

    2) If you have registered to use Online Self-service but have forgotten your password, you can get a new password sent to your e-mail address. Click this link.