Changing customer type to 'Pensioner' Read more

Changing customer type to 'Pensioner'

20. Sep 2019 kl. 10:07

Changing customer type to 'Pensionist'

If you have a rejsekort personal and are over 65, you can change the customer type to a pensioner by clicking on "Self-service" in the upper right corner of this page (reisekort.dk).

After logging in to self-service, select the menu item "Rejsekort Settings" on the left and then press "Modify".

Select Customer type "Pensioner" and press "Save".

You need to use your rejsekort, or place it in a rejsekort vending machine, for the new customer type to be transferred.
If you are travelling by train or use a rejsekort vending machine, the new customer type will not be ready for transfer until 5 hours after the order, at the earliest.
If you are travelling by bus, the new customer type will not be ready for transfer until 24 hours after the order, at the earliest.

If you have a rejsekort flex , it is not possible to change the customer type to a pensioner. If you want a pensioner, we reccommend you to buy a rejsekort personal on the self-service.